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Shipping & Returns

We ship from Monday to Friday.

All orders placed and paid before 1 pm, will be processed and dispatched the same day.

shipping and packing

We ship ONLY to the UK. All of our stock is based in Surrey, United Kingdom.

shipping and packing

 

All orders over £50 go with free delivery.

 

Delivery service Payment method Order value Order value
up to 50 GBP over 50 GBP
Store pickup
no delivery, parcel to be picked up from our warehouse
Plumb2u.com
if placed before 1:00 pmParcel ready the same day
Please, wait for email confirmation when your items have been prepared
Credit Card, Cash, PayPal
upon or before collection
 
0.00 GBP 0.00 GBP
Plumb2u.com
if placed after 1:00 pmParcel ready the next day
Please, wait for email confirmation when your items have been prepared
Credit Card, Cash, PayPal
upon or before collection
 
0.00 GBP 0.00 GBP
Courier delivery
usually next day delivery, but may take up to two days to deliver
Courier
if placed before 1:00 pmParcel will be dispatched the same day, next day delivery
Credit Card, PayPal
before dispatch
 
from 4.97 GBP 0.00 GBP
Courier
if placed after 1:00 pmParcel will be dispatched the next day, one day delivery
Credit Card, PayPal
before dispatch
 
from 4.97 GBP 0.00 GBP
Default delivery
if we can't recognize your post code or delivery of large items, usually two day delivery service
Default delivery
if placed before 1:00 pmParcel will be dispatched the same day, delivery may take two days
Credit Card, PayPal
before dispatch
 
12.00 GBP 0.00 GBP
Default delivery
if placed after 1:00 pmParcel will be ready the next day, delivery may take two days
Credit Card, PayPal
before dispatch
 
12.00 GBP 0.00 GBP

 

Upon placing your order, you will be given with the estimated time of dispatch and estimated arrival of your order. Please note, that these values are just estimates and we do not guarantee them.

shipping and packing

 

Please, before you place the order, make sure that the address is correct, also - do provide your telephone number. After purchase, please be available in the delivery hours to receive the package. If no one is in, the courier will leave a card with the instructions on what to do next, please follow the instructions before opening a case. If there are problems with the courier service please keep in mind that they are not under our control.

 

Most common delays:

  • No direct contact between courier and customer
  • No delivery monitoring by the customer
  • Holiday periods

We use only the most reliable, safe, quick and tracked delivery methods to protect your purchase. We will provide you with your parcels own unique tracking ID to let you track its progress. The delivery time is about 1-2 working day(s).

shipping and packing

 

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